Embed Continuous Improvement within your firm

Interested in equipping multiple people with process skills? Contact us now to discuss volume licensing

Why this course?

  • Experienced Instructors

    With combined process improvement experience in excess of 25 years, your instructors have mapped processes and trained clients in law firms of all shapes and sizes.

  • Time is Money

    Get started for free. You'll be ready to map your own processes in around an hour. No offsites, no time away from your desk. Work through the bite size lessons in and around the day job.

  • Practical Learnings

    We've distilled our hard won experience into practical lessons focussed on getting you up and running. Avoid the common pitfalls, make best use of people's time and gain invaluable insights from your processes.

What we will cover

Why us?

Darren Mee

Darren has over 15 years of helping law firms to improve their processes, including both legal service processes and back-office support processes. He has worked with a number of the top 200 firms in the UK as well as some of the largest global firms and even some of the disruptive new entrants to the market. Darren has nearly 20 years of practical experience in process improvement and knows what world-class service processes look like. Darren is also a certified Lean Six Sigma Black Belt and MBA from a leading global Business School. As well as an experienced process improvement practitioner, Darren has delivered many hundreds of hours of training to others to develop their skills.

James Markham

James has over a decade of experience in improving processes within law firms, such as DLA Piper and Hogan Lovells, and training others to do the same. With a particular focus on improving profit and cashflow for law firms, James has delivered significant commercial benefits within both legal service delivery and business services for law firms of all shapes and sizes. He holds an MBA, is a Chartered Management Consultant (MCMI ChMC) and Accountant (ACA); and is a certified practitioner for Lean Six Sigma (LSSGB) and Design Thinking.


Change Manager UK Top 20 Firm

I like the handouts, meeting agendas and the 'happy path' in Process Mapping for Lawyers. Think that’s really helpful to pre-empt the main challenges.

Learning and Development Manager

Process Mapping for Lawyers is a really practical course with actionable outcomes for learners to immediately apply within their day job. Recommended!

Head of Business Transformation at a Global Law Firm

Darren's approach was always highly professional and his ability to form relationships and work with the internal team to drive results made delivery of difficult change much easier. He was quickly accepted not just because of his approach but also because of his knowledge gained through significant experience. It was a pleasure to work with him and I wouldn't hesitate to recommend him.

Global Head of Business Services Delivery at Global Top 10 Firm

James had to work at the most senior levels in the organisation and navigate not only the politics but deal with people, process and tech issues that are never simple to bring together. There are few people who have the spread of skills that allow this to happen.

Operations Director of a Top 40 UK law firm

Darren’s insights on legal business process improvement were key to helping us to redesign the delivery method for a major product line. Darren skilfully managed the project from design to completion – delivering on time and keeping everyone fully informed. His team provided valuable analysis to bring structure and clarity to our decision making process.

Digital Transformation Consultant

Great training session on Business Process Improvement!

COO Top 10 Global Law Firm

James is incredibly capable at understanding complex business challenges and being able to work with senior stakeholders to develop plans and strategies for the firm. In particular, his skills in process re-engineering are particularly impressive, being able to deliver in a challenging environment.

Chief Executive of a Top UK law firm

Darren has a deep understanding of the legal industry and knows what’s required to make change happen in a law firm. I would have no hesitation in recommending Darren.

Chief Executive of a Top 100 UK law firm

Thoughtful, detailed, empathetic and intelligent advice on a sensitive subject requiring depth of knowledge and careful client handling. Darren performed an excellent service.

All of the following for a special introductory rate of just £147

  • 8 core step-by-step lessons to get you ready to map your processes

  • Microsoft Visio process map template

  • Microsoft PowerPoint process map template

  • Sample agenda for process interview

  • Certificate of completion

  • Optional lesson on running a workshop, and a sample agenda

Limited Time Offer!

Buy now for just £147, discounted from RRP of £297

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