Change Manager UK Top 20 Firm
I like the handouts, meeting agendas and the 'happy path' in Process Mapping for Lawyers. Think that’s really helpful to pre-empt the main challenges.
Learning and Development Manager
Process Mapping for Lawyers is a really practical course with actionable outcomes for learners to immediately apply within their day job. Recommended!
Head of Business Transformation at a Global Law Firm
Darren's approach was always highly professional and his ability to form relationships and work with the internal team to drive results made delivery of difficult change much easier. He was quickly accepted not just because of his approach but also because of his knowledge gained through significant experience. It was a pleasure to work with him and I wouldn't hesitate to recommend him.
Global Head of Business Services Delivery at Global Top 10 Firm
James had to work at the most senior levels in the organisation and navigate not only the politics but deal with people, process and tech issues that are never simple to bring together. There are few people who have the spread of skills that allow this to happen.
Operations Director of a Top 40 UK law firm
Darren’s insights on legal business process improvement were key to helping us to redesign the delivery method for a major product line. Darren skilfully managed the project from design to completion – delivering on time and keeping everyone fully informed. His team provided valuable analysis to bring structure and clarity to our decision making process.
Digital Transformation Consultant
Great training session on Business Process Improvement!
COO Top 10 Global Law Firm
James is incredibly capable at understanding complex business challenges and being able to work with senior stakeholders to develop plans and strategies for the firm. In particular, his skills in process re-engineering are particularly impressive, being able to deliver in a challenging environment.
Chief Executive of a Top UK law firm
Darren has a deep understanding of the legal industry and knows what’s required to make change happen in a law firm. I would have no hesitation in recommending Darren.
Chief Executive of a Top 100 UK law firm
Thoughtful, detailed, empathetic and intelligent advice on a sensitive subject requiring depth of knowledge and careful client handling. Darren performed an excellent service.