Successful law firms map their processes...

…to identify inefficiencies, bottlenecks and duplication of effort to reduce burn-out and improve profitability

…to train and coach junior staff to free up senior staff and partners to grow and develop their practice

…to improve processes before deploying legal tech or investing in IT / Digital projects

…to improve the consistency of client experience

…to speed up processes to reduce WIP and write-offs

Introducing Process Mapping for Law Firms

A step-by-step training course to enable you and your teams to map processes within your law firm

 
8 core step-by-step lessons to get you ready to map your processes
Microsoft Visio process map template
Microsoft PowerPoint process map template
Sample agendas for process interviews
BONUS: Example high level residential conveyancing process map
BONUS: Certificate of completion
BONUS: Optional lesson on running a workshop, and a sample workshop agenda


Special Introductory Offer!

Why Process Mapping?

  • As a communication tool

    Process mapping enables you to clearly document your understanding of how a process works and compare and discuss with others.

  • As an enabler of change

    Clearly showing the current process state and the desired, or future state, will enable you to (literally!) get your stakeholders on the same page with proposed changes to ways of working.

  • As a commercial driver

    Process maps are a great way of identifying inefficiency, waste and challenging 'but we've always done things this way'.

Why map your processes yourself?

Appointing external consultants to do this can cost tens to hundreds of £000s.

And we should know, we've spent a combined 25+ years doing it.

External consultants will never understand your process as well as your staff and partners.

Over the years, we have found that it is far more effective and efficient for the people that do the work to map their own processes!

Gain insights into your processes while doing

"He who cuts the wood, warms himself twice!"

When your staff map their own processes, they learn from the experience as well as producing the outputs sooner than an external consultant who needs to get up to speed with how your firm works.

Start to create a culture of continuous improvement

Mapping your processes is the first step in a building a culture of continuous improvement.

Without a baseline record of what the "standard" process is, there can be no improvement or sharing of best-practice.

Why this course?

  • Experienced Instructors

    With combined process improvement experience in excess of 25 years, your instructors have mapped processes and trained clients in law firms of all shapes and sizes.

  • Time is Money

    Get started for free. You'll be ready to map your own processes in around an hour. No offsites, no time away from your desk. Work through the bite size lessons in and around the day job.

  • Practical Learnings

    We've distilled our hard won experience into practical lessons focussed on getting you started with process mapping for yourself. Want to debate the finer points of BPNM vs LSS flowchart shapes? Move on... this course isn't for you.

Special Introductory Offer!

But this will take me away from my day job...!


Process standardisation and process improvement is all about improving efficiency and effectiveness

Mapping your processes is an essential first step and this time is an investment

We have designed this course to be completed in 1 hour in bitesize chunks around the day job

No more half day or full day offsite retreats, badly coinciding with a major deadline

This course truly works around you!


"If I had eight hours to chop down a tree,


I'd spend the first six sharpening the axe"


Abraham Lincoln 


What are the alternatives?

Get external consultants to map your process Tens to hundreds of £000s
Recruit a Business Analyst £45,000 annual salary or £500+ per day
Get external consultants to train your team £500+ per person
This course £297 per person

Look at what you get!

 

8 core step-by-step lessons to get you ready to map your processes
Microsoft Visio process map template
Microsoft PowerPoint process map template
Sample agendas for process interviews
BONUS: Example high level residential conveyancing process map
BONUS: Certificate of completion
BONUS: Optional lesson on running a workshop, and a sample workshop agenda


Special Introductory Offer!

Course curriculum

FAQ

  • What will I get from this course?

    At the end of the course, you will understand key concepts related to process mapping, be able to set up a simple project to gather information about a process through interviews, and be able to produce a clear process map within Microsoft Visio or PowerPoint, using templates provided within the course.

  • Who is this course for?

    We have designed this course as an introduction to basic process mapping concepts and techniques within a law firm environment. It is ideal for people where process mapping is not a core part of their day job, but who may be involved or interested in process improvement initiatives within their firm.

  • I'm not sure - can I try before I buy?

    Absolutely - enrol for free with just an email address and you can access the course introduction for free.

  • How much time do I need to commit to this course?

    We have distilled our course down to focus on the practical essentials you need to get started, rather than slow you down in points of technical detail. The core content will take around an hour to work through (or 10 units on a timesheet!), and we have included an optional 15 minute lesson on running workshops. This will equip you to run a small scale process mapping project.

Meet your Instructors

Darren Mee

Darren has over 15 years of experience in improving processes for global blue chips, leading professional services firms and middle-market companies. He takes a strategic approach to process and operating model improvement, often looking to implement digital technologies to improve performance. Darren graduated top of his MBA class, has published academic research and is a certified Lean Six Sigma Black Belt.

James Markham

James has over a decade of experience of improving processes within law firms and training clients to do the same. With a particular focus on improving profit and cashflow for law firms, James has delivered significant commercial benefits within both legal service delivery and business services for law firms of all shapes and sizes. He holds an MBA, is a Chartered Management Consultant (MCMI ChMC) and Accountant (ACA); and is a certified practitioner for Lean Six Sigma (LSSGB) and Design Thinking.

If you've made it this far...

...what are you waiting for? Let's get started...

Special Introductory Offer!

All enquiries, including about our  volume/bulk licensing offers, should be directed to enquiries@legalprocessimprovement.com